Guardian Angel Refunds

PRIVACY POLICY

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Guardian Angel Refunds ("we," "us," or "our") does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.

This Privacy Notice describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Visit our website (if applicable), or any website of ours that links to this privacy policy

Engage with us in other related ways, including sales, marketing, consultations, or events

If you have questions or concerns, please contact us at:
📧 [email protected]
📞 +1 (317) 295-4663

SUMMARY OF KEY POINTS

Do we process sensitive personal information?

We do not process sensitive personal information.

Do we receive information from third parties?

We do not receive personal information from third parties.

How do we process your information?

We process your information to:

Provide and improve our Services

Communicate with you

Prevent fraud and ensure security

Comply with applicable laws

Maintain consent and opt-in records

We only process your information when we have a valid legal reason to do so.

Do we share your personal information?

We do not share or sell your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may only be shared with subcontractors providing support services (such as customer service platforms), and never including SMS opt-in data or consent records.

Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us.

Personal Information May Include:

Name

Email address

Phone number

Mailing address

Payment information (if applicable)

Communication preferences

Opt-in records and timestamps (SMS, email, etc.)

Non-Personal Information May Include:

IP address

Browser type

Device information

Website usage data

Cookies and similar technologies

Customer Communications:

Records of inquiries

Appointment details

Service history

Feedback

2. HOW WE USE YOUR INFORMATION

We use your information to:

Provide refund-related services

Process payments or service requests

Respond to inquiries

Send service updates

Maintain communication consent records

Improve user experience

Ensure security and fraud prevention

Comply with legal requirements

Marketing communications are sent only if you opt in. You may opt out at any time.

3. SMS MESSAGING & COMPLIANCE

Text Message Terms & Conditions

By opting into SMS messaging, you agree to receive text messages related to our services, including:

Appointment reminders

Customer support responses

Important service updates

Opt-In Consent:

Messages are sent only with explicit consent

Timestamped opt-in records are maintained

We comply with all applicable U.S. laws including TCPA

Opt-Out Instructions:

Reply "STOP" at any time

You will receive confirmation

All opt-outs are processed within 24 hours

Help:

Reply "HELP"

Or email: [email protected]

Carrier Notice:

Standard message/data rates may apply

Carriers are not liable for delayed messages

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent records are strictly confidential.

4. COOKIES & TRACKING TECHNOLOGIES

We may use cookies and similar technologies to improve website functionality and user experience.

You may disable cookies through your browser settings.

5. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only as long as necessary to:

Provide services

Complete transactions

Comply with legal obligations

When no longer required, data is securely deleted or anonymized.

6. HOW WE KEEP YOUR INFORMATION SAFE

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no internet transmission is 100% secure.

You use our services at your own risk.

7. YOUR PRIVACY RIGHTS

Depending on your state or country of residence, you may have rights including:

Access to your personal data

Correction of inaccurate data

Deletion of your data

Opt-out of marketing communications

Withdraw consent

To exercise your rights, contact:
📧 [email protected]
📞 +1 (317) 295-4663

8. DO-NOT-TRACK FEATURES

We do not currently respond to browser Do-Not-Track signals.

9. U.S. STATE PRIVACY RIGHTS

Residents of California, Colorado, Connecticut, and Virginia may have additional privacy rights under applicable state laws.

To submit a request regarding your data rights, email:
[email protected]

We respond within legally required timeframes.

10. INTERNATIONAL PRIVACY RIGHTS

If you reside outside the United States, you may have additional rights under applicable data protection laws in your region.

Contact us to exercise your rights.

11. CONTACT US

If you have any questions about this Privacy Policy or how your information is handled, contact:

Guardian Angel Refunds
📧 [email protected]
📞 +1 (317) 295-4663